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Zendesk adds flexible AI agent capabilities with Ultimate acquisition

TechCrunch: M&A

Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t come as a surprise that the company sees the industry being altered in a big way by the rise of generative AI. On Wednesday, the company announced it intends to acquire Ultimate, a German customer automation startup.

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Bank of Japan Raises Interest Rates for Second Time Since 2007

The New York Times: Banking

The closely watched move by the Bank of Japan could bolster the country’s beleaguered currency.

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Italy Oct jobless rate falls to 5.8%, lowest since 2007

Global Banking & Finance

in October, the lowest reading since April 2007, from a revised 6.0% ROME (Reuters) – Italy’s unemployment rate fell to 5.8% the month before, national statistics bureau ISTAT reported on Monday, with a net 47,000 jobs created during the month.

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The 10-year Treasury yield hit its highest level since 2007. What it means for stocks

CNBC: Investing

Some on Wall Street expect the 10-year yield can climb further from here.

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Luxembourg upgrades its legislative toolbox for the fund industry

JD Supra: Mergers

The amendments affect the Law of 2010 on UCIs, the Law of 2007 on SIFs, the Law of 2004 on SICARs, the Law of 2013 on AIFMs and the Law of 2016 on RAIFs. This new law aims to further increase the competitiveness of the Luxembourg fund centre. By: Hogan Lovells

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Get a risk-free 5% return as the 2-year Treasury yield hits a 16-year high. Here’s how to buy one

CNBC: Investing

The yield on the 2-year Treasury has popped to levels last seen in 2007.

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Empowering Cybersecurity with AI: The Future of Cisco XDR

Cisco: M&A

In 2007, there was a study from the University of Maryland proving that internet-connected systems were attacked every 39 seconds on average. Today, that number has grown more than 60%. Cisco sees… Read more on Cisco Blogs