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Zendesk adds flexible AI agent capabilities with Ultimate acquisition

TechCrunch: M&A

Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t come as a surprise that the company sees the industry being altered in a big way by the rise of generative AI. On Wednesday, the company announced it intends to acquire Ultimate, a German customer automation startup.

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Empowering Cybersecurity with AI: The Future of Cisco XDR

Cisco: M&A

In 2007, there was a study from the University of Maryland proving that internet-connected systems were attacked every 39 seconds on average. Today, that number has grown more than 60%. Cisco sees… Read more on Cisco Blogs

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Bytes of Delight: Snacking on Snack Minutes Videos

Cisco: M&A

Back in 2007, after months of intensive studying, I passed my first Cisco certification exam: the CCNA. I walked out of that testing center with tears streaming down my face, just like Chris Gardner… Read more on Cisco Blogs

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2024 Insurance M&A Market Update: Robust But Complicated

Sica Fletcher

The insurance M&A market in 2024 is significantly more complex now than it was 20 years ago. However, this report seeks to make sense of these qualities as a whole to provide an overview of the 2024 insurance M&A market. The table of contents below offers quick links for readers seeking specific information in later sections.

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Maximizing M&A Success Through Process Optimization

Devensoft

Streamlining Integration Management Office (IMO) for Better Efficiency Mergers and Acquisitions (M&A) are complex undertakings that require careful planning and execution. One of the critical components of M&A is the Integration Management Office (IMO). Don’t have time to read the full article? Get a copy to-go.

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Buying a Flat Pack Business: Challenges, Triumphs, and Lessons Learned in Acquiring a Business

How2Exit

She entered the mergers and acquisitions space during COVID-19 and has formerly owned a company since 2007. The collaborative approach and cross-functional team dynamics play vital roles in the seamless operation and expansion of M&A ventures. Notable Quotes: "Due diligence is always done.

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Periculum Advises Hope Plumbing in its Sale to Redwood Services

Periculum Capital

Jack Hope and Brad Persic founded Hope Plumbing in 2007 with one truck and the vision to provide comprehensive, high-quality plumbing services to older Indianapolis homes. The firms primary services include M&A, capital markets, and restructuring advisory, as well as specialized merchant banking services.

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